Your privacy is important

Learn how we collect, use, and protect client information in Australia

This Privacy Policy is current as of October 6, 2025 and may be periodically updated.

Information we may collect

We collect only the minimal personal information necessary to respond to your enquiries and provide relevant recommendations. Collection is always transparent, explained before data is stored.

  • Contact details such as name and email address
  • Communication history with our team
  • Information you provide in forms or correspondence
  • Client feedback or survey responses
  • Technical data from site interaction logs

Your data is gathered for the primary purpose of delivering our advisory services and responding to your requests. We do not collect sensitive information unless required to fulfil your request.

How your information is used

Your personal details are used only to manage communications, organise consultations, and enhance your experience. Data is never sold or used for third-party marketing.

Recommendations and responses are tailored based on your submitted context, never influenced by promotional interests. Information may also support quality assurance.

Your rights and choices

According to Australian law, you have rights concerning your personal information, including access, correction, and deletion. Contact us for any personal data requests or concerns.

Access

Request a copy of your personal details held by us.

Correction

Fix inaccurate or incomplete information we keep.

Erasure

Remove your information upon verified request.

Portability

Ask for your data in a portable format.

Sharing your information

We only share your information when required by law, regulation, or to deliver services you request. No marketing agencies or unrelated third parties gain access.

Your data may be processed by trusted service providers (such as cloud storage) under strict confidentiality. All partners comply with Australian privacy standards.

How we protect your data

We use physical, electronic, and managerial safeguards to keep personal data protected against unauthorised access, misuse, alteration, or loss at all times.

Data protection is ongoing. Review is frequent and only personnel with defined responsibilities may access your information.

Questions about privacy?

Reach out to discuss our data practices or your rights.
Address: 175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-7-6001-9879
Email: content@farynexolti.com